Last Updated: June 2026

Welcome to Trade Hardware UK (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how Trade Hardware UK collects, uses, stores, and protects your information when you visit our website, purchase products, contact us, or interact with our services.

1. Who We Are

Trade Hardware UK

Unit 2, Harvills Industrial Estate
Howard Street
West Bromwich B70 0ST
United Kingdom

Phone: 07553 182329

If you have any questions regarding this Privacy Policy, please contact us using the details above.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral source
  • Website usage data

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Respond to inquiries
  • Improve our website and services
  • Send order confirmations and updates
  • Prevent fraud and unauthorized activity
  • Meet legal and regulatory obligations

4. Payment Security

We do not store complete payment card information on our servers. Payments are processed through secure third-party payment providers that comply with industry security standards.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties when necessary, including:

  • Payment processors
  • Delivery and courier services
  • Website hosting providers
  • Analytics providers
  • Legal and regulatory authorities when required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we strive to protect your information, no method of internet transmission is completely secure.

9. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details provided above.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact:

Trade Hardware UK

Unit 2, Harvills Industrial Estate
Howard Street
West Bromwich B70 0ST
United Kingdom

Phone: 07553 182329

We will make reasonable efforts to respond to all privacy-related inquiries promptly.